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Frequently Asked Questions
Who can I speak to if I have questions about a retreat?
The Retreater team would love to help you with any queries you may have about retreats listed on our website. Send us an email at hello@theretreater.com and someone will be sure to get back to you as soon as possible
Will I need to pay for anything additionally once I arrive on the retreat?
All the things that come included in your retreat will be listed on the individual retreat page. There may be a couple of additional extras that retreats offer you while on the trip such as massages and extra excursions, other than that you can sit back and enjoy your retreat!
Where do I find confirmation of my booking order?
Once you have booked through The Retreater you will receive a booking confirmation to your email address. All additional contact will be directed to the email address you provide us for your Retreater profile.
What happens if I need to cancel my booking?
If you need to cancel your booking, you can contact us at hello@theretreater.com to start the cancellation process. The cancellation/ refund policy will follow the terms of the retreat you have booked.
